Return Policy and Return Form

1 - RETURNS WILL ONLY BE ACCEPTED IN 15 DAYS AFTER THE DELIVERY IN SPAIN, AND 30 DAYS AFTER THE DELIERY IN OTHER COUNTRIES.

2 - IF THERE'S ANY PROBLEM WITH THE CLOTHING YOU'VE BOUGHT, WELL HAVE TO SEE FIRST IF IT WAS FROM OUR MANUFACTURE OR WRONG HANDING BY THE COSTUMER BEFORE REFUND. EVERY ORDER IS VIDEO RECORDED AND KEPT IN OUR ARCHIVES FOR 30 DAYS AFTER SHIPPING DATE. THE COSTUMER WILL HAVE TO PAY FOR THE SHIP BACK TO MARCELO JACOB IN A "GOOD CONDITIONS" PACKAGE, EVERY RETURNED ITEM WILL BE OPEN BEFORE A VIDEO CAMERA TO MAKE SURE IT WAS RETURNED IN THE CONDITIONS THE COSTUMER SAID IT WAS. IF THE PROBLEM IS WITH THE MATERIAL OR THE MANUFACTURE THE ADITIONAL SHIPPING COSTS WILL BE REFUND WITH THE TOTAL OF THE PURCHASE OR ANOTHER SIMILAR ITEM WILL BE SENDED TO THE COSTUMER WITHOUT ANY ADDED COST.

NEVER DOUBT IN CONTACT ME BEFORE BUYING!

Download Sample Return Form